FAQ’s
Your Fire Safety Questions, Answered
Have questions about fire safety or our services? We’re here to help. Browse our FAQs below to find the answers you need, and if you don’t see your question listed, contact us directly – we’re happy to help!
Frequently Asked Questions
What areas do you service?
A: We proudly serve all NSW regions, including greater Sydney region, Illawarra, South Coast, Far South Coast and Southern Highlands
I missed the February 13th NSW Fire Safety Statement deadline. What should I do?
A: If your deadline has passed, you are now at risk of significant non-compliance penalties from your local council. It is critical to act immediately to mitigate further risk. We are currently prioritizing emergency inspection slots across Sydney and Wollongong to help building owners achieve compliance as quickly as possible. Please call us at (02) 43194542 or book to secure one of our remaining inspection windows. Booking Here
What types of fire protection services do you offer?
A: We offer a comprehensive range of fire protection services, including:
- Design & Engineering: Tailored fire safety solutions for new & existing buildings, ensuring compliance and maximum protection.
- Hydrant Systems: Installation, testing, maintenance, and repair for reliable emergency water access.
- Fire Sprinkler Systems: Design, installation, maintenance, and testing, including 5-yearly overhauls and 25-yearly sprinkler head testing.
- Fire Pumpsets: Installation, commissioning, servicing, and repairs to ensure critical water pressure in emergencies.
- Dry Fire Systems: Expert installation, testing, and maintenance for reliable fire protection in cold environments.
- Fire Hose Reels: Installation, ERES maintenance, testing, repairs, and replacements for accessible firefighting equipment.
- Project Management: Complete fire protection solutions for construction projects, ensuring compliance and safety.
- AS 1851 Testing & Compliance: We provide rigorous testing and meticulous maintenance to ensure your systems meet or exceed Australian Standards, providing you with optimal performance when it counts the most.
Are you licensed and certified?
A: Absolutely. We are fully licensed and certified to carry out all fire protection services in accordance with Australian Standards and regulations. We are also Silver Members of the Fire Protection Association of Australia, as well being Health and Safety CM3 certified
Do you offer 24/7 emergency services?
A: Yes, we understand that fire emergencies can happen anytime. We offer 24/7 emergency services to ensure your safety and peace of mind.
How often should my fire protection systems be inspected and tested?
A: The frequency of inspections and testing depends on the type of system and its usage. However, all systems require testing and maintenance to comply with AS1851 to ensure they are in good working order.
Can you help me with fire safety compliance?
A: Definitely. We can conduct fire safety audits, provide compliance checks, and assist you in meeting all relevant fire safety regulations.
How much do your services cost?
A: We offer competitive pricing tailored to your specific needs. Contact us for a free quote, consultation and compliance audit. We also offer cost saving packages along with new client discounts.
How can I book a service or get a quote?
A: You can easily book a service or request a quote through our website, by phone, or by visiting our office in the Illawarra. You can make a booking here
Still have questions?
Don’t hesitate to reach out. Our team is ready to assist you.
email us or call (02) 43194542 today!